Donor survey
If you want to raise more donations, you need to know more about your donors. Many people know this. Fundgiver knows exactly how to do this in order to reduce costs and maximise the response yield from experience for large, medium-sized and smaller customers. We have realised several mailings with different clients in the past and have achieved very good results in terms of knowledge building, response and refinancing.
Plan with Fundgiver to fully utilise the opportunities of this tool. We can answer critical questions so that you don’t have to carry out expensive tests:
- What is the best timing, also in relation to your other mailings?
- What ROI can I expect?
- What response rate is realistic?
- How differently do active and inactive donors react?
- Can donor surveys be used for retention?
- How many questions make sense? How many open and closed questions should there be? How many pages are useful?
- How are the questionnaires recorded, analysed and interpreted?
What components should the mailing contain? - Do small give-aways or prizes increase the response?
- Is a survey via the Internet a sensible alternative for your organisation?
- What should be considered in the follow-up?
- What conclusions can I draw from the results?
- And how do I implement them in my work practice?
Do you have your own questions?
We have the answers for you: Contact
Our services relating to the donor survey:
Phase 1: Planning
- Conceptual consulting
- Development of the survey
- Design of the complete mailing
Phase 2: Realisation
- Design and production of all mailing components
- Mailing processing
Phase 3: Evaluation, feedback collection
- Evaluation of the returned questionnaires
- Preparation and presentation of the results
- Advice on implementing the results in the fundraising strategy
Are you interested in a donor survey?
Then talk to us.
(click here)
Donor panels
If you want to regularly survey your donors in order to optimise your fundraising, PR and market research, online surveys of specific donors (for cross-sectional and longitudinal studies) make sense. With the help of online panels, this can be done quickly and cheaply. We help you to set up, operate and analyse these panels. Let Tom Neukirchen explain the many advantages and the procedure to you in a telephone call.